Heads up!

You’re using an older browser, which means we can’t give you all the nice, modern effects. Hit X to keep going; or if you can…

Upgrade your browser here

Enjoy Movies Again

Feel at ease at Silky Otter Cinemas

Here’s what we’re doing, to ensure your comfort and wellbeing at Silky Otter Cinemas Orakei. Some of these are measures we’ve always taken, while others are enhanced.

We have significantly increased our hygiene stations around the cinema. Alcohol-based hand sanitiser is readily available at various spots on the counter, and by the bathroom.The team are extremely diligent with hygiene measures including:

  • Those on counter sanitising their hands between every customer.
  • Kitchen staff and any of our team serving ice creams and coffee will be wearing gloves. Should the team member undertake a different activity in between prepping the food, the gloves are changed immediately, and safely disposed of.
  • Surfaces in the cinema including the seat, table, railing and so on, are being thoroughly cleaned with alcohol-based sanitiser between each session, including any seats or surfaces that weren’t in use. This level of cleaning also applies (and always has) to the kitchen, counter and bathrooms – all areas of the cinema.

Our cinemas are only 44 seats and each cinema is individually air conditioned, reducing your contact with a large group of people.

We have single use menus available, that can be disposed of after each customer.

We’re encouraging online bookings, and practicing contactless payment.

If you’ve booked online, using your e-ticket you can head straight into the cinema.

If you have booked tickets, and are feeling unwell, we’ll happily arrange a refund prior to the session starting – just give us a call.

If any of our team are unwell, we have asked that they stay at home. If they have travelled, have symptoms of COVID-19 or have been in contact with anyone who does, we have asked them to seek medical advice, self-isolate for the recommended period and to contact us immediately.

Keep enjoying movies at Silky Otter Cinemas

As a 100% New Zealand owned business, we’re focused on ensuring the health and safety of you our valued customers and our team, and also playing our part in protecting New Zealand as a whole, as best we can. We are following guidelines and advice from both the World Health Organisation and our own Ministry of Health.

We hope you find confidence in knowing that we are going above and beyond to take all precautions to keep our cinema safe and clean so you can enjoy movies again at Silky Otter Cinemas.

If you have any questions, please feel free to contact us at any time.

The team at Silky Otter Cinemas