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Silky Otter Cinemas Wigram – Opening July 2021! Find out more

Tips & Tricks

From the moment you book tickets to the moment you’re immersed in the magic of the big screen, Silky Otter is reimagining the way you do movies. This means we do things a little differently, so we’ve put together a few tips and tricks to ensure you get the ultimate movie experience.

Ticketing is quick and easy

You can book your tickets either in cinema at the candy bar or right here online. If you book online and aren’t planning on purchasing anything at the candy bar, when you arrive at Silky Otter, you can scan your ticket at the entrance and then head straight into the cinema without delay.

Our movies start on time

Our pre shows are ad free, so you’ll get to enjoy the latest trailers and then begin your movie without any other distractions.

Arrive 10-15 minutes early

Because our movies always start on time, we recommend arriving 10 minutes early for your movie. This will give you plenty of time to order your food and drinks and get settled into your luxury leather recliner before your movie starts. When your order is ready, our friendly staff will quietly deliver it to your seat. 

Making sure everyone has a great experience

You deserve to be fully immersed in the best possible cinema experience, and so does the person next to you. We would be grateful if you could be respectful to those around you by arriving on time, sitting in the seat you’re allocated, turning your phone to silent and dimming your screen, and not talking during the movie. If you require assistance at any stage, please contact one of our team; your enjoyment and comfort is our first priority.

Let us know about your Silky Otter experience

We want you to have the best cinema experience. If something isn’t quite to your liking, please let us know immediately so we can work on a solution.

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Get in Touch

If you have any questions before your visit, please do not hesitate to get in touch.

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