Premium Voucher

ELEVATE YOUR MOVIE NIGHTS WITH OUR EXCLUSIVE PREMIUM VOUCHERS
Enjoy a year of cinematic bliss with:

Your choice of:
🎟 26 tickets per year – perfect for the casual movie lover.
🎟 52 tickets per year – for those who don’t want to miss a single blockbuster.
 
As a Premium Silky Otter Club Member, you’ll enjoy:
🎬 Premium Vouchers for you and a friend to use.
✨ 25% off our delicious kitchen menu (excludes specials and promotional items).
🍹 15% off all other food & beverage (excludes specials and promotional items).
🍿 Bottomless popcorn with every Premium Voucher you redeem. 
🎉 Enjoy all other Platinum member benefits including a complimentary ticket for your birthday week.

After your year is complete, you’ll also be made a Platinum Member completely free of charge!

Upgrade your movie experience from only $299 for 26 tickets ($379 for Silky Otter Ponsonby), or $499 for 52 tickets ($599 for Silky Otter Ponsonby). Get in quick, there are a limited number of memberships available. Terms and conditions apply.

Limited numbers available - upgrade your movie experience today!

SILKY OTTER PREMIUM VOUCHERS & PREMIUM LOYALTY TERMS & CONDITIONS

1. Membership Value

  1. The Silky Otter Premium Loyalty Membership with 26 tickets is valued at $379 for Silky Otter Ponsonby and $299 at Silky Otter Orakei, Wigram, Richmond, Palmerston North, Takanini, Queenstown & Sumner.
  2. The Silky Otter Premium Loyalty Membership with 52 tickets is valued at $599 for Silky Otter Ponsonby and $499 at Silky Otter Orakei, Wigram, Richmond, Palmerston North, Takanini, Queenstown & Sumner.

2. Membership Benefits

  1. The Premium Loyalty 26 Ticket membership entitles the guest to 26 tickets (equivalent of 1 ticket every two weeks). 
  2. The Premium Loyalty 52 Ticket membership entitles the guest to 52 tickets (equivalent of 1 ticket every week).
  3. All tickets expire 12 months from purchase of the Premium Vouchers. 
  4.  Premium members are entitled to 25% off the Silky Otter kitchen menu. This refers to any food prepared in our kitchen by our kitchen team and available for purchase.
  5. Premium members are entitled to 15% off the remainder of the Silky Otter food and beverage menu. This discount does not apply to already discounted items, specials or other promotional items that may be available for purchase.
  6. This discount must be claimed from the Candy bar or self-serve kiosks on-site at any Silky Otter Cinemas location. It is not available through website, app or other method of purchase.
  7.  Bottomless popcorn will be available to all Premium Membership tickets used by the Premium Membership (26 or 52 depending on the subscription).
  8. Bottomless Popcorn refers to the entitlement of unlimited refills to our regular popcorn for the duration of a guest's chosen session for a film. Guest should retain their popcorn box and return the box to a Silky Otter staff member for refilling.
  9. The Food & Beverage discounts are available for the duration of the Premium membership, regardless of whether the Premium Member’s ticket allocation has been exhausted.
  10. The bottomless popcorn allocation is only available for the tickets allocated to the Premium Member (26 or 52 depending on the subscription). After which time, members may purchase popcorn using their 10% discount.
  11. Premium members will receive all other benefits available for Gold & Platinum level members. Details of their benefits, terms and conditions can be found via the Silky Otter website.
  12. Upon the year anniversary (expiration) of the Premium Membership, guests’ membership level will automatically revert to the Platinum membership level. 

3. Ticket Usage

  1. Premium members may use up to two tickets per session. The voucher holder must be in attendance when bringing a guest as part of their Premium voucher ticket use.
  2. The discounts are only available to premium member and their selected premium voucher ticket using guest. 

4. Membership Purchase & Eligibility

  1. The purchase window of the Premium Vouchers are determined by Silky Otter Cinemas.
  2. The Premium vouchers cannot be renewed unless otherwise notified by Silky Otter Cinemas.
  3. Premium vouchers are available to individuals aged 16 years or older.
  4. Premium vouchers are only available to individuals, not to families, groups, or organizations.
  5.  Premium vouchers are available for online purchase only.
  6. Premium Vouchers cannot be purchased with a Silky Otter Gift card.
  7. Premium Member Vouchers for other locations ($299 for 26 tickets, or $499 for 52 tickets) may purchase tickets for Silky Otter Ponsonby but will incur a $5 surcharge per ticket to be paid at the time of booking.
  8. Tickets can be claimed by signing into the member’s Loyalty Account either via the Silky Otter website, signing-in via Kiosk, or presenting at the Candybar with your loyalty details. 

5. Verification & Conditions of Use

  1. Proof of Membership level and/or ID may be asked for prior to entering your screening. 
  2.  ID requirements fall in line with our general terms and conditions shown on our website in line with our conditions of entry.
  3.  If a Premium member does not have valid ID, they may login to their Silky Otter Club account and show their Premium Voucher Loyalty Status to staff.
  4. Failure to meet either of these conditions may result in guests not being permitted entry into their session.
  5. Some titles may not be available on Premium Vouchers. This is solely at the direction of distributors. Silky Otter will work hard to ensure we screen titles available for use with the premium vouchers wherever possible.
  6. The Premium Vouchers are not for resale, cannot be refunded or gifted to another person after purchase.
  7. The Premium Vouchers and its associated discounts and benefits are available for use for the member only and cannot be transferred to another guest.
  8. Members are responsible for their own ticket allocation, and therefore, should not provide others with their membership details to avoid abuse of their membership and ticket allocation.
  9. If a Member suspect their membership has been abused by others, they should submit details, as well as any proof to Silky Otter by email to enquiries@silkyotter.co.nz.
  10. Premium voucher tickets are valid for 2D sessions only. It cannot be used for 3D sessions or any Special Event screenings; this includes but is not limited to; Girls Night Out, Advance Screenings, Dine Events, Seniors Morning Tea etc.

6. Refunds

  1. If required, tickets on the premium membership, may be refunded back onto the member’s card. This will be done solely at the discretion of Silky Otter management and refunds fall in line with our general terms of conditions… i.e. Where refunds are allowed, these will NOT be given within 120 minutes of the feature film commencing, and MUST be submitted via email to enquiries@silkyotter.co.nz